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  • How can I stay updated on upcoming events and courses?
    Stay connected by subscribing to our newsletter. You'll receive regular updates on upcoming events, new courses, and exclusive offers. Additionally, follow us on social media platforms for real-time updates, inspirational content, and behind-the-scenes looks.
  • What benefits do community members receive, and how can I join?
    Community members enjoy exclusive content, event discounts, and more. To join, explore our membership plans on the "Community" page.
  • How do I access digital courses or purchase De'Shera Milan's book?
    Digital courses and books are available on our website. Visit the "Courses" section to explore and make secure online purchases.
  • What services do you offer?
    We provide a comprehensive range of services, including motivational speaking, life coaching, and hospitality consulting. From event planning to personal and business development, we offer tailored solutions to empower individuals and businesses.
  • How can I book De'Shera Milan as a speaker for my event?
    Booking De'Shera Milan as a speaker is easy. Simply visit our "Services" page, fill out the form with your event details, and our team will get in touch with you promptly to discuss your requirements and confirm the booking.
  • What types of coaching programs are available, and how do I enroll?
    We offer individual coaching sessions and group sessions within our growing 9-5 Dreamers community. To enroll, visit the "Services" section, choose the program that suits you, and follow the registration process. We'll guide you through the steps to start your coaching journey.
  • How can you assist with hospitality consulting or training for businesses?
    We offer specialized consulting and training programs for businesses. Whether you're seeking guidance in hospitality management, customer service excellence, or team training, we provide tailored solutions to enhance your business operations.
  • How are coaching sessions conducted, and what should I expect from a coaching program?
    Coaching sessions are conducted virtually. Expect personalized guidance, goal-setting, and actionable steps for growth.
  • Can I invite De'Shera Milan to participate in my podcast or collaborate on an event?
    Absolutely! We welcome collaboration opportunities. Visit the "Contact" page to submit your request, and our team will be in touch.
  • What are your payment methods, and is there a refund policy?
    We accept various payment methods. Please review our policy on our Terms and Conditions page for detailed information.

Terms & Conditions (T&C)

Effective Date: December 12, 2023 

Coaching, Consulting, &

Speaker Services

Our coaching, consulting, and speaker services are considered intangible and personalized for each client. Due to the nature of these services, refunds are not applicable. All sessions are conducted with utmost confidentiality and professionalism.

Digital Courses

Once purchased, our digital courses are non-refundable. These courses are designed to provide valuable insights and knowledge, and we encourage customers to thoroughly review course details before making a purchase.

Printed Book Purchases

For purchases of De'Shera Milan's physical book through Amazon, please refer to Amazon's return and refund policies. We recommend reviewing these policies directly with Amazon customer support.

Event Tickets

Event tickets are non-refundable but can be transferred with advance notice. Please contact us at least 10 business days before the event to arrange a transfer. Late requests may not be accommodated.

Privacy Policy

We are committed to ensuring the security of your information. Our Privacy Policy outlines the measures we take to protect your data and adhere to cybersecurity standards. For detailed information, please refer to our Privacy Policy available on our website.

Cancellation Policy

At D. Milan Hospitality, LLC, we understand that plans can change. To ensure a smooth experience for all, kindly provide the following notice for cancellations:

 

  • Coaching/Consulting Services: Please notify us at least 24 hours before your scheduled session.

  • Speaker Services: For event cancellations, we appreciate at least two weeks' notice. For individual speaking engagements, a minimum of 72 hours notice is requested.

  • Events: Event tickets are non-refundable but can be transferred with advance notice. We require notice at least 10 business days before the event for a transfer.

  • Courses: Online course purchases are final; however, contact us within 24 hours if you experience any issues accessing the content.

We value your understanding and cooperation.

Governing Law (State of Georgia)

This agreement shall be governed by and construed under the laws of the State of Georgia. Any legal actions or proceedings arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the state and federal courts located within the State of Georgia.

 

By engaging with D. Milan Hospitality, you acknowledge and agree to abide by these Terms and Conditions. We reserve the right to update or modify these terms, and any changes will be effective upon posting on our website.

 

If you have any questions or concerns, please contact us at info@desheramilan.com.

Thank you for choosing D. Milan Hospitality!

 

D. Milan Hospitality, LLC

100 Postmaster Drive

PO Box 2591

McDonough, GA 30253

Privacy Policy

Effective Date: December 12, 2023 

D. Milan Hospitality, herein referred to as "we," "us," or "our," is committed to ensuring the privacy and security of the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our website.

 

Information We Collect:

We may collect personal information, such as name, email address, and contact details when voluntarily submitted by our users through contact forms, newsletter sign-ups, or other interactions.

 

How We Use Your Information:

Personal information is used to respond to inquiries, provide services, and improve user experience. We may also use your contact information to send newsletters or promotional materials, but you can opt-out at any time.

 

Cookies:

We use cookies to enhance user experience and collect anonymous information about site usage. Users can control cookie preferences through their browser settings.

 

Third-Party Services:

We may use third-party services for analytics, marketing, or payment processing. These services have their privacy policies, and we encourage users to review them.

 

Data Security:

We employ security measures to protect user information. However, no method of transmission over the Internet or electronic storage is entirely secure. Users provide information at their own risk.

Your Rights:

Users have the right to request access, correction, or deletion of their personal information. To exercise these rights or inquire about your data, please contact us.

 

Changes to the Privacy Policy:

We reserve the right to update or modify this Privacy Policy. Any changes will be effective upon posting on our website. Users are encouraged to review this policy periodically.

 

Governing Law (State of Georgia):

This Privacy Policy shall be governed by and construed under the laws of the State of Georgia.

 

By using our website, you consent to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact us at info@desheramilan.com.

Thank you for trusting D. Milan Hospitality, LLC with your information.

D. Milan Hospitality, LLC

100 Postmaster Drive

PO Box 2591

McDonough, GA 30253

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